FAQs

If your question is not answered below, the best way to contact Aero Bowls is at admin@aerobowls.co.za and we will get back to you with an answer. 

Please be sure to include your phone number as we may wish to discuss your enquiry in more detail.


 
  • Aero produces more bowls with the same line every time than any other manufacturer.

  • On our website you will see all colours currently available in stock. You can combine any of these colours to make your own variations. Custom colour combinations will incur an added cost.

  • Testing for size is relatively easy and can be managed using any model bowl. We recommended contacting one of our stockists to confirm your bowl before ordering.

    Step 1: With your usual grip, take a bowl in your bowling hand

    Step 2: Turn your hand over so it is upside down and if you can hold the bowl without it dropping or feeling as though it will drop… then you have your size.

    Note: With an Aero Bowl and the Z Scoop it will even be easier to hold, and grip is absolutely crucial in this game. Go to Grips on our website and read all about the Z Scoop grip.

  • Contact us - admin@aerobowls.co.za - to find out what bowls can be couriered to you today. Alternatively, we can advise of when bowls will be brought from the factory to our shores.

  • Only Aero guarantees the same line every time. Our robotic manufacturing process, which makes the bowl from start to finish cannot make a bowl differently from another of the same model.

    Only Aero Bowls have a consistent turn that commences approximately midway between the mat and the target. This is the trajectory sought by the world’s best. With our ROBOTS and very sophisticated programming we created the Harbour Bridge Trajectory. Since inception in 2012, with the world’s best on our books we have won more major titles than any other brand.

    This trajectory is much less affected by wind as the bowl has longer to turn gently towards the finish.

  • The wind factor has a serious effect on outdoor bowls. While indoors your delivery is smooth and the same line every time - knowing how much grass to take leads to very good bowls. In terms of outdoor bowls, any ball or bowl that rolls are subject to wind as it slows down. The trick is to know which hand to play and which bowl to use. Aero is the only bowl with a mid-point trajectory which makes our models more wind friendly.

  • On January 13th, 2012 our Robotic factory commenced and we have manufactured over 60,000 perfect sets and we are now the market leaders worldwide.

  • From 1 May 2020 the manufacturer's warranty applies for five years. Note surface cracking that is barely visible is not a manufacturing defect and the bowl is totally unaffected as regards performance.Should your bowl crack in half it will be replaced without a time limit. See on our website full details of our warranty.

  • The simple answer is to do nothing as a repair may affect the trajectory of the bowl. A chip even on the running surface will NOT affect the performance.

  • Generally, we can produce any logo using our very sophisticated laser engraver and in-house Graphic Designer. However, some logos are simply not suitable to engrave on a bowl. We will contact you to discuss the finer points and details.

  • World Bowls want every set to carry a date stamp. The date stamp changes at the end of a year. For example, a date stamp of 29 means the bowl was made in 2020 and in the year 2029 it will require retesting to check the bias is what it should be. Bowls without the World Bowls circle on the small side of the bowl are NOT LEGAL and cannot be used in a game of bowls.

  • Our Guarantee on manufacturing defects on Bowls is 10 years. Should your set crack open… which has never occurred to an Aero Bowl… it will be replaced FOC irrespective of the age.

    All other products except shoes are guaranteed for 12 months for manufacturing defects. Shoes, as is standard in the industry have no guarantees other than a factory fault discovered within 3 months of purchase, when they will be replaced FOC.

  • We have had a very small number of bowls where “cracking” has occurred and would like to explain this in more detail.

    Aero from a purely technical standpoint think it is important to clearly define the difference between the “cracking” which as a result of the structural failure of the material a bowl is made from that will lead to a bowl breaking into one or more pieces and the surface cracking which does not penetrate significantly into the bowl, does not affect the bowls performance and only having a minor visual effect on the bowl. This is generally not a factory fault.

    Cracking from a structural defect can occur for a number of reasons associated with the manufacture of the bowl. This type of crack is clearly visible and could be a ½ to 1mm wide.

    A surface crack is substantially smaller in width.

    Previously we have seen bowls split in half which is a structural defect caused by :-

    a) Poor moulding or insufficient heat applied during moulding resulting in an internal void in the bowl which leads to structural failure.

    This has never occurred with an Aero Bowl to our knowledge.

    b) The presence of a foreign object in the granules that are used for moulding.

    c) Incorrect resin used in the production of the granules.

    All these we would class as manufacturing / material defects and are covered by our guarantee with immediate replacement for any Aero Bowl up to 10 years old.